NHS Complaints Advocacy Review

Empowerment Matters, in partnership with the Mental Health Foundation, have been asked to carry out a timely review of NHS Complaints Advocacy Services by the Department of Health (DH).

The purpose of this review is to identify positive measures and practices that can be implemented across (local and national partners) to help NHS Complaints Advocacy Services maximise their impact and effectiveness.

There are 2 online surveys currently live.

One for providers of NHS Complaints Advocacy https://www.surveymonkey.com/r/Y7YKL9J

One for referrers (either people who self refer or professionals) https://www.surveymonkey.com/r/YD9BVRV 

Please contact us if you would like to take part in a telephone interview.

Call 0151 203 5714